Frequently Asked Questions
Will my website show up in Google?
We have built our software with optimal support for search engines and will ensure that your website is submitted to Google. However, this does not mean you will appear at the top of the search results, or even on the first page. For more information, please read our article entitled Search Engine Basics.
How much stuff can I put on my website?
As much as you like. Search engines love content, so load it up!
What are my email settings?
First, please start by watching our video on how to set up your email accounts. You will need these settings:
| Incoming Mail | |
|---|---|
| Incoming mail server type: | POP3 or IMAP |
| Incoming mail server: | mail.sunburnt.com.au |
| Username: | <your full email address> |
| Password: | <your email password> |
| Outgoing Mail | |
| Outgoing mail server: | mail.sunburnt.com.au |
| Outgoing mail server requires authentication? | yes |
| Use same password as incoming mail server? | yes |
Some ISPs require that you use their outgoing mailserver. If ours does not work for you, try the following outgoing mail servers with no authentication:
| Optus: | mail.optusnet.com.au |
| Telstra: | mail.bigpond.com |
If this does not work, you can try our outgoing mail server on port 2525. You can change the port number in the advanced settings of your email program. Don't forget to select "Outgoing mail server requires authentication" if you are using our server.
What is the difference between POP and IMAP email?
POP email is stored locally on your computer and deleted from our server when you download it. IMAP email is stored permanently on our server.
How many email addresses can I create?
As many as you like.
Do you sell home or business broadband Internet access?No, we are a server company. You will need an existing Internet connection to access our system.
How much does it cost?
Fees for your website hosting and email service are based on the monthly volume of traffic to your website and the number of emails deliveries. Please check the prices page for the latest figures.
